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Availability and wait time may vary depending on the day, time, and location
I was in for an alignment and it turned out that it was really bad. They ended up doing it twice! Iu2019m so glad that I had them do it, because others probably wouldnu2019t have taken the time or effort to make sure it was right. The price was also…
Final update/resolution: District manager personally reached out to me. We talked things through and worked together on a resolution. I am completely satisfied and will continue to do business with VIP because of the experience I had with him personally.nnHad issues diagnosing my front end noise and still charged me…
I went in for an alignment. The service was really fast. The waiting area was comfortable. Great overall experience.
EXCELLENT SERVICE ! Had 4 studded tires and sway bar links done on my car. They do a wonderful job and in a timely manner! Brock was wonderful to deal with at the front counter ! Thank you for the wonderful service to make me feel safe this winter!
Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.
Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!
Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.
Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.
We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.
Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.
Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:
We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.
Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.
Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.
Once the QA check is verified, we’ll prep your vehicle for pick up.
We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.
For added convenience you also have the option to pay via text.
With the work complete, you’re ready to get safely back on the road!
Yes, you can safely drop your vehicle off after hours by using our white drop box located between the first and second garage bay doors. Just fill out an envelope, place your keys inside, then drop it through the mail slot in the first garage bay door.
Yes, our Skowhegan location hosts two of our Master Technicians, Ashton Babin and Andrew Iverson. This is the highest level of certification and expertise in vehicle diagnostics, maintenance, and repair — we’re very proud to have them as a part of our team.
We do, however, our lineup for any day can vary. We recommend scheduling an appointment ahead of time so we can get you in and out at a time that’s convenient for you.
Yes! Well-behaved dogs are welcome to join you in the waiting area.
Absolutely. We have a waiting room equipped with free wifi, coffee, a TV, air conditioning, and a restroom. Whether you plan to wait with your vehicle or drop it off, let us know when you make your appointment or when you drop off your car so we can plan your appointment accordingly.
VIP Tires & Service is closed on: New Year’s Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Day, and Easter Sunday.
Yes, our Maine locations provide official Maine State Inspections. Our certified Technicians can inspect your vehicle to help ensure it meets all state safety requirements and gets you back on the road with confidence.
Alignment checks may be performed using a Hunter Alignment Rack, where your vehicle is brought onto the rack and measured directly by our Technicians. This helps identify potential alignment issues that could affect tire wear, handling, and overall vehicle performance.
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All-Season tires are versatile and suitable for warm and cool climates, but not recommended for extreme hot or cold weather conditions because of specific rubber components.
Like their name suggests, all-weather tires are versatile and can perform well in a variety of weather conditions and can be severe snow-rated.
With bigger treads than traditional all-season tires, all-terrain tires allow for both on and off-roading capabilities.
Winter tires are manufactured to perform well in snow, ice, sleet and other cold weather conditions. Winter tires are typically soft, with an intricate grooved tread pattern — made for holding compacted snow and creating traction — and are severe snow-rated.