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Availability and wait time may vary depending on the day, time, and location
Prices are more than reasonable. Professional hard working intelligent staff. They take and keep appointments. Waiting area and restroom facilities a bit challenging though...best to have someone pick you up and drop you off after the work is completed unless you feel like roughing it. Honest, hard working, professional, well…
I had the oil changed I'm my 2018 GMC pickup on 12-22-25. The service was fast, efficient, and well priced. The technician fid a neat and thorough job, and was polite and professional. We always have the best experience at this VIP, would highly recommend.
I found myself in a bit of a pickle this evening. Itu2019s 5:00 and I have a flat tire. Even though they close at 5:30 they went above and beyond to replace not just the destroyed tire but all 4. Replaced all the lug nuts. Chris was super nice and…
When I first walked in I was greeted with the smell of new tires proving to me I was in the right spot. It was extremely clean and everyone was so friendly. They offer free coffee and wifi which is amazing!!! The man at the counter was very knowledgeable about…
Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.
Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!
Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.
Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.
We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.
Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.
Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:
We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.
Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.
Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.
Once the QA check is verified, we’ll prep your vehicle for pick up.
We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.
For added convenience you also have the option to pay via text.
With the work complete, you’re ready to get safely back on the road!
We do, however, our lineup for any day can vary. We recommend scheduling an appointment ahead of time so we can get you in and out at a time that’s convenient for you.
Yes! Well-behaved dogs are welcome to join you in the waiting area.
Absolutely. We have a waiting room equipped with free wifi, coffee, a TV, air conditioning, and a restroom. Whether you plan to wait with your vehicle or drop it off, let us know when you make your appointment or when you drop off your car so we can plan your appointment accordingly.
VIP Tires & Service is closed on: New Year’s Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Day, and Easter Sunday.
Yes, our Maine locations provide official Maine State Inspections. Our certified Technicians can inspect your vehicle to help ensure it meets all state safety requirements and gets you back on the road with confidence.
Yes! World-class Master Technician Michael Corella works out of our Presque Isle location. A Master Technician is the highest level of certification and expertise in vehicle diagnostics, maintenance, and repair – we’re very proud to have them on our team.
Yes, you can safely leave your vehicle and keys after hours at our Presque Isle location by using the black key drop box located on the side of the building, to the left of the big bay door.
This location uses a Hunter Drive-Through Alignment Check system, which automatically measures key alignment angles as your vehicle is driven into the service bay. This helps identify potential alignment issues that could affect tire wear, handling, and overall vehicle performance.
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All-Season tires are versatile and suitable for warm and cool climates, but not recommended for extreme hot or cold weather conditions because of specific rubber components.
Like their name suggests, all-weather tires are versatile and can perform well in a variety of weather conditions and can be severe snow-rated.
With bigger treads than traditional all-season tires, all-terrain tires allow for both on and off-roading capabilities.
Winter tires are manufactured to perform well in snow, ice, sleet and other cold weather conditions. Winter tires are typically soft, with an intricate grooved tread pattern — made for holding compacted snow and creating traction — and are severe snow-rated.